User Awareness in Handling Computer Viruses Incident
for Windows Platform
MADIHAH MOHD SAUDI
ABSTRAK
Kertas kerja ini mengfokuskan dan mengkompilasi tanda dan simptom oleh jangkitan virus computer, pemulihan dan pencegahan daripada virus komputer di Windows platform termasuk Windows ME, Windows 95, Windows 98,Windows NT dan Windows XP. Kertas kerja ini turut membincangkan tentang salah anggap terhadap virus .Di samping itu, penyelidik juga menganalisa tahap pengetahuan pengguna di dalam pengendalian virus computer. Daripada 600 soal selidik yang diagihkan melalui atas talian dan salinan keras, sejumlah 450 orang responden adalah mereka yang melibatkan komputer di dalam kerja harian mereka. Disebabkan oleh masa dan kekangan belanjawan, responden pensampelan adalah hanya di Putrajaya, Selangor dan Kuala Lumpur. Pensampelan adalah terpilih berdasarkan jumlah pelanggan menggunakan Internet, lokasi tempat yang terletak di dalam kawasan bandar dan sebagai pentadbiran kerajaan persekutuan dan pusat perniagaan di Malaysia.
Katakunci: Virus, tetingkap, pengetahuan pengguna, tanda dan simptom.
ABSTRACT
This paper is focusing and compiling the signs and symptoms of computer virus infections, recovering and defending from computer viruses on Windows platform including Windows ME, Windows 95, Windows 98, Windows NT and Windows XP. This paper also discussed the mythical myth of viruses. Besides, researcher also analyzed the level of knowledge on user in handling computer virus. Out of 600 questionnaires distributed through online and hard copy, a total of 450 respondents who were involve with computer in their daily work had been take part in this questionnaires. Due to time and budget constraint, the sampling respondents are at Putrajaya, Selangor and Kuala Lumpur only. The sampling is chosen based on total subscriber on Internet, location of the place that is located in urban area and as the federal government administrative and business centre in Malaysia.
Keywords: Virus. Windows, user awareness, signs and symptom.
