Journal of Contemporary Islamic Law
No eISSN: 0127-788X2021 6(2)
15 DECEMBER 2021
Standard Penarafan Hotel Mesra Muslim Berdasarkan Maqasid Syariah: Satu Sorotan
Muslim Friendly Hotel Rating’s Standards Based on Maqasid Syariah: An Overview
Aziz Abidin Azmi Puat, p107051@siswa.ukm.edu.my
Postgraduate Student, Research Centre for Sharia, Faculty of Islamic Studies, Universiti Kebangsaan Malaysia.
Mohammad Zaini Yahaya, zainiyahya@ukm.edu.my
Research Centre for Sharia, Faculty of Islamic Studies, Universiti Kebangsaan Malaysia.
Received: 14 September 2021 | Accepted: 29 November 2021 | Published: 15 December 2021
2021, Vol. 6(2), pp. 67-76. | PDF
Hotel mesra Muslim merupakan satu produk yang semakin berkembang dalam industri pelancongan di Malaysia. Sesuai dengan kemeriahannya, pelbagai penarafan hotel mesra Muslim telah diwujudkan oleh pelbagai agensi sebagai nilai tambah kepada segmen ini dalam penawaran perkhidmatan yang lebih kompetitif. Persoalannya adakah penarafan yang diwujudkan ini benar-benar memenuhi keperluan pelancong Muslim dan bersifat holistik? Justeru, artikel ini akan meninjau kajian-kajian lepas berkenaan standard penarafan hotel mesra Muslim, adakah ia memenuhi kayu ukur Maqasid Syariah. Kajian ini merupakan kajian kualitatif dengan reka bentuk analisis kandungan. Data kajian dikumpulkan melalui metode kajian literatur dan temu bual. Kajian literatur dikutip daripada kajian-kajian lepas, merangkumi artikel dan dokumen tentang standard penarafan hotel mesra Muslim. Sesi temu bual bersama dua informan yang berkaitan dengan industri pelancongan juga dijalankan. Kemudian, data dianalisis secara tematik. Hasilnya menunjukkan standard penarafan ini masih tidak mencapai sasaran syariah dalam memenuhi keperluan pelancong Muslim. Keselamatan nyawa dan harta tidak menjadi unsur yang penting dalam penilaian mereka. Hal ini tidak selari dengan fungsi hotel sebagai tempat perlindungan. Tuntutan Maqasid Syariah perlu dipatuhi sepenuhnya dalam menjadikan penarafan hotel mesra Muslim bersifat holistik.
Kata Kunci: sistem penarafan hotel, pelancongan Islam, keperluan pelancong Muslim, industri perhotelan, Maqasid Syariah
Muslim friendly hotel is a fast-growing product of tourism industry in Malaysia. By virtue of that, various of Muslim friendly hotel rating systems were established by several agencies as an additional value for more competitive service in tourism. What remains obscure, are those rating systems really fulfill Muslim tourists’ needs and inherently holistic? Thus, this article aims to review past research regarding Muslim friendly hotel rating systems, are they meet Maqasid Syariah guidelines perfectly. This is qualitative research with content analysis design. All the data gained from literature review includes articles and documents about Muslim friendly hotel rating systems as well as interview session with a few informants related to tourism industry. The outcome indicates that all the rating’s standards do not completely accomplish Syariah objectives in full filling Muslim tourists’ needs. Protection of live and property are not the requisite elements in their inspections. It is opposites to the hotel’s function as protection. The standards must adhere firmly to Maqasid Syariah principle to ensure a holistic Muslim friendly hotel rating remain.
Keywords: hotel rating system, Islamic tourism, Muslim tourists’ needs, hotel industry, Maqasid Syariah
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