Analysing the Mediating Effects of Job Satisfaction and Dissatisfaction on Employee Voluntary Turnover Intention
Menganalisis Kesan Mediasi Kepuasan Kerja dan Ketidakpuasan Kerja Terhadap Niat Lantik Henti Pekerja Secara Sukarela

Departnent of Management and Humanities
Universiti Teknologi PETRONAS
32610 Seri Iskandar, Perak, MALAYSIA

Taslima.jannat.ctg@gmail.com

Faculty of Economics and Management
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA.

norasiah@ukm.edu.my

Faculty of Economics and Muamalat
Universiti Sains Islam Malaysia
71800, Nilai, Negeri Sembilan, MALAYSIA.

muhdazrin@usim.edu.my

Abstract

This study examines the relationship between performance-based rewards (PR) and training and development (T&D) in terms of employee voluntary turnover intention (TI). It also examines if job satisfaction (JS) and job dissatisfaction (JDS) mediate the relationship between these variables. The data were collected via purposive sampling and were analyzed using the structural equation modelling partial least squares (SEM-PLS method). A total of 409 respondents from private organizations participated in this study. The results reveal that PR and T&D have a significant relationship with TI. This study found that JS mediates the relationship between PR, T&D, and TI while JDS mediates only the relationship between T&D and TI. These findings provide more in-depth insights that can help employers address the turnover intention at workplaces.

Keywords

job dissatisfaction; job satisfaction; Performance-based reward; training & development; voluntary turnover intention
https://doi.org/10.17576/pengurusan-2020-59-06

Citation

Jannat, T., Omar, N. A, & Nazri, M. A. (2020). Analysing the Mediating Effects of Job Satisfaction and Dissatisfaction on Employee Voluntary Turnover Intention. Jurnal Pengurusan, 59, 53–64. https://doi.org/10.17576/pengurusan-2020-59-06

@article{jannat2020analysing,
  title={Analysing the Mediating Effects of Job Satisfaction and Dissatisfaction on Employee Voluntary Turnover Intention},
  author={Jannat, Taslima and Omar, Nor Asiah and Nazri, Muhamad Azrin},
  journal={Jurnal Pengurusan},
 

volume={59},
  number={},
  pages={53—64},
  year={2020},
  doi={https://doi.org/10.17576/pengurusan-2020-59-06},
  publisher={Penerbit UKM},
}

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59 (2020) 53 – 64

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