Kualiti Hubungan Penyelia-Pekerja dengan Konflik Kerja-Keluarga: Peranan Tanggapan Sokongan Penyelia sebagai Pengantara
LMX and Work-Family Conflict: The Role of Perceived Supervisor Support as a Mediator

Fakulti Pengurusan dan Muamalah
Kolej Universiti Islam Antarabangsa Selangor
Bandar Seri Putra
43000 Kajang, Selangor, MALAYSIA.

normazaini@kuis.edu.my

Fakulti Ekonomi dan Pengurusan
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA.

rasida@ukm.edu.my

Fakulti Ekonomi dan Pengurusan
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA.

rohayu@ukm.edu.my

Fakulti Ekonomi dan Pengurusan
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA.

rosmah@ukm.edu.my

Abstract

The objective of this study was to investigate the role of perceived supervisor support as a mediator between leader- member exchange (LMX) and work-family conflict. Although previous studies have found significant relationship between LMX and work-family conflict, empirical evidence explaining the relationship is still limited. Thus, this study attempts to fill the gap by examining the role of perceived supervisor support as a mediator between LMX and work-family conflict. A study was conducted on a sample consisting of 535 nurses in 6 public hospitals in Selangor. Hypotheses were tested using hierarchical regression analysis. The results showed: (1) LMX was negatively related to work-family conflict; (2) LMX was positively related to perceived supervisor support; (3) perceived supervisor support was negativly related to work-family conflict and; (4) perceived supervisor support mediates the relationship between LMX and work-family conflict. The findings demonstrate the role of perceived supervisor support as a mediator in the relationship between LMX and work-family conflict. The study also highlighted the importance of maintaining good supervisor-employee relationships. Good relations between supervisors and employees will enhance the perceived social support which in turn reduces work-family conflict.

Keywords

hospital; LMX; perceived supervisor support; Social support; work-family conflict

Citation

Saleh, N. S., Arshad, R., Abdul Ghani, R. A., & Mat Isa, R. (2015). Kualiti Hubungan Penyelia-Pekerja dengan Konflik Kerja-Keluarga: Peranan Tanggapan Sokongan Penyelia sebagai Pengantara. Jurnal Pengurusan, 45, 3–11.

@article{saleh2019kualiti,
  title={Kualiti Hubungan Penyelia-Pekerja dengan Konflik Kerja-Keluarga: Peranan Tanggapan Sokongan Penyelia sebagai Pengantara},
  author={Saleh, Normazaini and Arshad, Rasidah and Abdul Ghani, Rohayu and Mat Isa, Rosmah},
  journal={Jurnal Pengurusan},
 

volume={45},
  number={},
  pages={3—11},
  year={2015},
  doi={},
  publisher={Penerbit UKM},
}

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45 (2015) 3 – 11

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