Outsourcing Malaysia Federal Tax Audit: The Stakeholders’ Views
Penyumberan Luar Audit Cukai di Malaysia: Pandangan Pemegang Taruhan

Faculty of Business Management and
Accountancy
Universiti Sultan Zainal Abidin
Kampus Gong Badak
21300 Kuala Terengganu, Terengganu, MALAYSI

norsiah@unisza.edu.my

Faculty of Economics and Management
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA

zmm@ukm.edu.my

Faculty of Economics and Management
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA

takiah@ukm.edu.my

Faculty of Economics and Muamalat
Universiti Sains Islam Malaysia
Bandar Baru Nilai
71800 Nilai, Negeri Sembilan, MALAYSIA

mustafa@usim.edu.my

Faculty of Business and Accounting
Infrastructure University Kuala Lumpur
Unipark Suria, Jalan Ikram-Uniten
43000 Kajang, Selangor, MALAYSIA

sellywati@iukl.edu.my

Abstract

This study investigates the feasibility of outsourcing tax audit work in Malaysian tax system to enhance administration efficiency, to curb tax evasion and abusive avoidance, and to improve revenue collection without introducing a new tax. The current tax audit, carried out by internal auditors of Inland Revenue Board of Malaysia, could only be performed on a small numbers of taxpayers due to high administrative cost in terms of audit cost and cost to employ and train more audit personnel. Nevertheless, without tax audit, tax non-compliance activity could not be curbed and government would be at high risk of losing its revenue. One of the possible ways to increase audit work is through strategic outsourcing. However, decision to outsource tax work should be critically examined because outsourcing of tax audit is a policy that could potentially affect every taxpayer. This paper discusses the views of the stakeholders (tax authorities, the taxpayers and tax agents) on the value of tax audit outsourcing. Using a mixed method approach, this study finds contradicting opinions on the idea of implementing external tax audit in Malaysia. While the tax authorities are hesitant to the idea, the companies as tax payers and the tax agents show favorable responds to the implementation of outsourced tax audit in Malaysia.

Keywords

income tax; Malaysia; Outsourcing; tax audit; tax compliance

Citation

Ahmad, N., Muhammadun Mohamed, Z. M., Mohd. Iskandar, T., Mohd Hanefah, H. M., & Mohd Faizal, S. (2014). Outsourcing Malaysia Federal Tax Audit: The Stakeholders’ Views. Jurnal Pengurusan, 41, 13–24.

@article{ahmad2014outsourcing,
  title={Outsourcing Malaysia Federal Tax Audit: The Stakeholders’ Views},
  author={Ahmad, Norsiah and Muhammadun Mohamed, Zakiah and Mohd. Iskandar, Takiah and Mohd Hanefah, Hajah Mustafa and Mohd Faizal, Sellywati},
  journal={Jurnal Pengurusan},
 

volume={41},
  number={},
  pages={13—24},
  year={2014},
  doi={},
  publisher={Penerbit UKM},
}

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41 (2014) 13 – 24

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