Pemahaman Hubungan antara Modal Sosial dan Perkongsian Pengetahuan dalam Community of Practice di Sektor Awam Malaysia: Kesan ke Atas Prestasi Kerja Individu

The biggest obstacle to encourage knowledge sharing activities in the Community of Practice is the willingness of individual to share their knowledge with one another. By integrating the Social Capital Theory and the KnowledgeBased Theory of the Firm, this paper examines the relationship between social capital and knowledge sharing, and it’s impact on individual performance. Data were collected from the Innovative and Creative Circle members in Kuantan Municipal Council and the Royal Malaysian Customs Department. A total of 219 samples were analysed using PLS-SEM. The results showed that closeness, trust, shared language and shared vision promote individuals’ knowledge sharing behavior, and have positive relationships with individual’s work performance. As such, to improve knowledge sharing activities in the Community of Practice, the need to understand and focus the underlying aspects related to the social capital is imperative.