Pemahaman Hubungan antara Modal Sosial dan Perkongsian Pengetahuan dalam Community of Practice di Sektor Awam Malaysia: Kesan ke Atas Prestasi Kerja Individu
Understanding Relationship between Social Capital and Knowledge Sharing in Community of Practice in Malaysia Public Sector: Impact on Individual Work Performance

UKM-Graduate School of Business
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA.
E-Mel: zabriy@hotmail.com

zabriy@hotmail.com

Fakulti Ekonomi dan Pengurusan
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA.

rosmah@ukm.edu.my

Fakulti Ekonomi dan Pengurusan
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA.

iza@ukm.edu.my

Abstract

The biggest obstacle to encourage knowledge sharing activities in the Community of Practice is the willingness of individual to share their knowledge with one another. By integrating the Social Capital Theory and the KnowledgeBased Theory of the Firm, this paper examines the relationship between social capital and knowledge sharing, and it’s impact on individual performance. Data were collected from the Innovative and Creative Circle members in Kuantan Municipal Council and the Royal Malaysian Customs Department. A total of 219 samples were analysed using PLS-SEM. The results showed that closeness, trust, shared language and shared vision promote individuals’ knowledge sharing behavior, and have positive relationships with individual’s work performance. As such, to improve knowledge sharing activities in the Community of Practice, the need to understand and focus the underlying aspects related to the social capital is imperative.

Keywords

Community of practice; knowledge management; knowledge sharing; public sector; social capital

Citation

Yusoff, M. Z., Mat Isa, R., & Abdullah, N. L. (2015). Pemahaman Hubungan antara Modal Sosial dan Perkongsian Pengetahuan dalam Community of Practice di Sektor Awam Malaysia: Kesan ke Atas Prestasi Kerja Individu. Jurnal Pengurusan, 44, 11–24.

@article{yusoff2015pemahaman,
  title={Pemahaman Hubungan antara Modal Sosial dan Perkongsian Pengetahuan dalam Community of Practice di Sektor Awam Malaysia: Kesan ke Atas Prestasi Kerja Individu},
  author={Yusoff, Mohd Zabri and Mat Isa, Rosmah and Abdullah, Nor Liza},
  journal={Jurnal Pengurusan},
 

volume={44},
  number={},
  pages={11—24},
  year={2015},
  doi={},
  publisher={Penerbit UKM},
}

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44 (2015) 11 – 24

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