Penerimagunaan Sistem Pengurusan Dokumen dan Rekod Elektronik: Protokol Pembangunan Instrumen dan Kesahan Kandungan Menggunakan Nilai Ketetapan Kandungan
Electronic Document and Records Management System Adoption: Instrument Development Protocol and Content Validation using Content Validation Ratio

Fakulti Teknologi dan Sains Maklumat
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA.

azlinaabaziz79@gmail.com

Fakulti Teknologi dan Sains Maklumat
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA.

zawiy@ukm.edu.my

Fakulti Teknologi dan Sains Maklumat
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA.

umimokhtar@ukm.edu.my

Fakulti Teknologi dan Sains Maklumat
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor, MALAYSIA.

dian@ukm.edu.my

Abstract

Although Electronic document and record management system (EDRMS) is perceived to benefit the management of records and document in organisations, the system is not fully utilised due to consumers resistance particularly in public sectors. The adoption of system is influenced by identified related factors which become the elements of EDRMS adoption proposed model. The model will then be validated by questionnaire instrument. This study aims to develop a credible questionnaire instrument by complying rigorous protocol. A quantitative approach-Content Validity Ratio (CVR) is adopted to validate the questionnaire’s contents through nine selected experts that based on identified criteria. Initially, 83 indicators were listed, but after the content validation was performed, 7 indicators were rejected and only 76 indicators were accepted. The final and evaluated instruments can be used to test the EDRMS adoption model while the model can be adopted by organizations in the public sector to measure the level of EDRMS adoption.

Keywords

content validation; Electronic document and records; quantitative; questionaire development; realibility test; reliability test
https://doi.org/10.17576/pengurusan-2018-53-11

Citation

Ab Aziz, A., Mohammad Yusof, Z., Mokhtar, U. A., & Jambari, D. I. (2018). Penerimagunaan Sistem Pengurusan Dokumen dan Rekod Elektronik: Protokol Pembangunan Instrumen dan Kesahan Kandungan Menggunakan Nilai Ketetapan Kandungan. Jurnal Pengurusan, 53, 119–132. https://doi.org/10.17576/pengurusan-2018-53-11

@article{abaziz2018penerimagunaan,
  title={Penerimagunaan Sistem Pengurusan Dokumen dan Rekod Elektronik: Protokol Pembangunan Instrumen dan Kesahan Kandungan Menggunakan Nilai Ketetapan Kandungan},
  author={Ab Aziz, Azlina and Mohammad Yusof, Zawiyah and Mokhtar, Umi Asma’ and Jambari, Dian Indrayani},
  journal={Jurnal Pengurusan},
 

volume={53},
  number={},
  pages={119—132},
  year={2018},
  doi={https://doi.org/10.17576/pengurusan-2018-53-11},
  publisher={Penerbit UKM},
}

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53 (2018) 119 – 132

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