By:
On:

This study addressed the problem of retailers struggling with store operations, which negatively affects customer satisfaction, sales, and overall firm performance. The objective was to investigate the relationship between on-shelf availability and firm performance in Malaysian retail small and medium enterprises. The study examined the impact of operational and managerialContinue Reading

By:
On:

This study aims to explore the challenges and the implementation of lean practices by Small and Medium Enterprises (SMEs) in Malaysia. It was conducted as a multiple-case study based on six companies that participated in the Lean Transformation Project (LTP) organized by the Malaysia Productivity Corporation (MPC). Data were collectedContinue Reading