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The introduction of departure levy in the airline industry is becoming a common practice globally, intending to generate revenue and address environmental concerns. However, the impact of these levy on passengers’ behaviour remains a topic of debate. To better understand the factors influencing Malaysian airline passengers’ behaviour in response toContinue Reading

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Despite the challenges, the Fourth Industrial Revolution (IR4.0) offers prospects for enhancing public service delivery. This article identifies the challenges in applying IR4.0 technologies to improve organisational structure and roles of Malaysian public agencies. The Socio-technical Systems Theory, Learning Organization Theory, and Theory of Disruption are discussed as a theoreticalContinue Reading

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This study investigates public personal traits and demographic factors influencing their acceptance of the implementation of carbon tax policy in Malaysia. Understanding the public’s acceptance behaviour becomes crucial as carbon tax gains attention in developing countries. Through an online survey of 566 respondents, the research employs multiple regression analysis, t-testContinue Reading

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Kajian empirik mengenai pengaruh Tadbir Urus Koperasi (TUK) terhadap Prestasi Koperasi (PK) amat kurang dilakukan, khususnya yang melibatkan koperasi bersaiz sederhana dan kecil. Setakat ini, kajian lepas masih tidak jelas dan tidak konklusif mengenai kewujudan hubungan tersebut.  Objektif kajian ini adalah untuk menyiasat kewujudan hubungan antara TUK dan PK danContinue Reading

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Companies are increasingly looking for sales professionals. However, most university students are hesitant to consider sales as a prospective job option after graduation. Understanding the determining factors that influence graduates’ willingness to work in sales in Malaysia is critical in persuading more students to engage in sales career and restoringContinue Reading

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Pandemik Covid-19 telah membuka lanskap terhadap kelebihan bekerja dari rumah dan penyesuaian diri dalam melaksanakan tugasan. Autonomi kerja dan gaya kepimpinan juga berpotensi untuk membantu pekerja menyesuaikan diri dalam persekitaran kerja yang lebih fleksibel. Oleh itu, tujuan kajian adalah untuk mengkaji kesan bekerja dari rumah, autonomi kerja dan kepimpinan rendahContinue Reading

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Religion is no longer isolated from secular activities, including business. Many scholars hold that religious identity plays a vital role in a person’s decision whether or not to be an entrepreneur. However, government favouritism for a particular religion could hinder entrepreneurialism amongst believers of other religions. To provide empirical evidenceContinue Reading

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Immigrant entrepreneurship has been widely discussed in various perspectives. Yet, their entrepreneurial process has received less attention from the aspect of social capital. This paper intends to explore the role of social capital dimensions (structural, relational, and cognitive) in the entrepreneurial process (discovery and exploitation of opportunity). In-depth interview approachContinue Reading

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Takaful operators in countries dominated by Muslim are still experiencing low penetration rate. New emerging customer segments have higher expectation where Takaful operators need more innovative approaches in acquiring and retaining customers. Moreover, Takaful companies need to apply marketing, societal and entrepreneurial concept to make the industry more competitive. AlthoughContinue Reading