operational performance – Jurnal Pengurusan

Post-COVID-19 Organizational Resilience in the Manufacturing and Service Industries

On: January 31, 2023

COVID-19 has shaken the business industry and forced a revisit of the resilience literature. Though organizations’ management have adopted measures prescribed by the literature, these measures have been unable to provide a fit-for-all solution. This has motivated this study to re-examine the organizational resilience factors driving operational performance in theContinue Reading

Faktor Kejayaan Pemikiran Lean dan Pencapaian Operasi di Sektor Perkhidmatan

By: Amirulilul

On: October 11, 2022

In global competition, the service sector has to focus on fulfilling consumers’ demand that need a quality services yet, at a low cost. The usage of quality improvement practices such as Lean, able to fix organizations’ operational to achieve the objective. The application of Lean in service sector is moreContinue Reading