Challenges in Applying IR4.0 Technologies to Improve Organizational Structure and Positions: The Case of Malaysian Public Agencies
2024-05-07
Despite the challenges, the Fourth Industrial Revolution (IR4.0) offers prospects for enhancing public service delivery. This article identifies the challenges in applying IR4.0 technologies to improve organisational structure and roles of Malaysian public agencies. The Socio-technical Systems Theory, Learning Organization Theory, and Theory of Disruption are discussed as a theoreticalContinue Reading