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 Public service organizations in Malaysia must improve their performance and competitiveness to safeguard themselves against the potential negative consequences of their modest decline in these areas. Previous studies have recognized that talent management can significantly influence an organization’s performance, but theoretical and empirical research on this relationship remains limited withinContinue Reading

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The purpose of this study is to understand the use of impact sourcing strategy to overcome talent shortage issues in global business services (GBS) firms located in Malaysia and Sri Lanka. These countries were selected because of their potential development in impact sourcing. This study uses qualitative research approach withContinue Reading