Disabled and special needs facilities

Existence of Disability Support Office

The Disabled Services And Support Unit (UPS-OKU) was established on 12th December 2019 under the Registrar’s Office, fully supervised by the Vice-Chancellor. The purpose of establishing this unit is to give support to the disabled staff and students according to their disability and empower them to succeed

in their careers and education in UKM. Currently, the number of staff and students who have registered under this unit is 48 staff and 59 students. The core functions of the unit are as below:

1. Collect and process the entire information for the staff and students with disabilities;
2. As a reference to any aspect of academic purposes, infrastructure and build a support system for any demand from the staff, students, and visitors with disabilities;
3. Develop a relationship between government agencies, industry bodies, and Non-Government Organizations;
4. Organizing program and awareness among UKM staff and students; and
5. Receive and process any complaint regarding disability issues.

This unit was operated by referring to the Guidelines for Implementation of Disability Inclusive Policy in Higher Education Institutions (Garis Panduan Pelaksanaan Dasar Inklusif Orang Kurang Upaya di Institut Pendidikan Tinggi by Ministry of Higher Education (MOHE), Strategic Planning for Disability Inclusive Policy 2019-2023 and UKM’s Strategic Planning (TERAS) 2021-2025. The details of the references are as stated on the below:

Guidelines for Implementation of Disability Inclusive Policy in Higher Education

Strategic Planning for Disability Inclusive Policy

Campus is easily accessible by people with disabilities

Mobile Van Service

UKM has provided a mobile van service for disabled users and is managed by UPS-OKU. This mobile van was provided to the staff and students with disabilities to access from one place to another place in UKM’s campus and Klang Valley. This van has seven (7) seaters including a driver and wheelchair lift which is easier for wheelchair users. The maintenance of this van was fully conducted by UKM’s Vehicle Unit under the Registrar Department.

Accessible Toilet

Apart from transportation, UKM has also provided accessible toilets for disabled users. Currently, UKM has 64 accessible toilets for disabled users. These accessible toilets were provided by following the Universal Design and Accessibility in the Built Environment (MS1184:2014) requirement.

The toilet has features as listed below:

• Outward opening/sliding door type.
• 1 movable grab bar and 1 fixed to the adjacent wall.
• Entrance clears from the obstacle.
• Lever types for all water tabs and flush handles.
• Mirror above the washbasin.
• Color contrast.
• Non-slippery flooring.

Accessible Toilet

UKM also provided 69 unit disabled parking to park their vehicles which are located as near as possible to the main entrance. The designated disabled parking has followed the requirement of the Universal Design and Accessibility in the Built Environment (MS 1184:2014). Each parking will clearly be attached with the signboard to enable users easier to locate the parking.

Access features for parking areas as below:

• Located at the nearest entrance with signage @ on the pavement.
• Located at the firm and even ground.
• No obstruction such as chain and cone

Access schemes for people with disabilities

UKM has implemented an accessibility audit based on Universal Design and Accessibility in the Built Environment (MS 1184:2014) requirement starting from 18th July 2022 until 30th September 2022. UKM has empowered Disability Liaison Officer (DLO) who has been appointed by the Vice Chancellor to conduct the auditing in their own building and office. The full report will be produced and presented to the Management of the University for further action by providing an inclusive infrastructure for disability users.

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Accessibility menu (shown in red box) for people with disability to access websites in UKM, available in UKM’s official website 

UKM offers on-campus accommodation

Universiti Kebangsaan Malaysia (UKM) provides a residential college for students including students with disabilities. UKM has 12 residential colleges which are ten in Bangi Campus and two in the Kuala Lumpur Campus. Two residential colleges with accommodations suitable for students with disabilities are Ungku Omar College (KUO) (Figure 1a)  and Dato’ Onn College (KDO) (Figure 1b). KDO has 1 room for male students and 1 room for female students while KUO has 3 rooms for male students and 3 rooms for female students.

Kolej Ungku Omar

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Kolej Dato’ Onn

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Accomodation facilities in KUO and KDO

Ramp

The ramp has been provided especially for wheelchair users and is located near the main entrance and the gradient has followed the Universal Design and Accessibility in the Built Environment (MS 1184:2014) requirement. Besides, the entire access to the main entrance also provided a ramp. 

Accessible toilet

Both residential colleges have provided the toilet, according to the Universal Design and Accessibility in the Built Environment (MS 1184:2014) requirement. The sliding door type has been built to ease students who have been using a wheelchair. 1 grab bar and 1 fixed to the adjacent wall also has been provided. All the equipment has used lever-type handles and the position of the mirror is suitable for a wheelchair user.

Switches

The position of the switches followed the requirement of the Universal Design and Accessibility in the Built Environment (MS 1184:2014) which is 120-130 cm above the floor for both residential colleges. This requirement is suitable for wheelchair users and dwarf people.

Furniture

The entire furniture has been provided and accessible for any type of person with disabilities. The students find it easier to use the facilities without any help from others.

Disabled Parking

Both residential colleges also provided disabled parking which is located as near as possible to the main entrance. The designated disabled parking has followed the requirement of the Universal Design and Accessibility in the Built Environment (MS 1184:2014). Each parking will clearly be attached to the signboard to enable users easier to locate the parking.

Reasonable accommodation policy or strategy for people with disabilities, including adequate funding

UKM provides accommodations for students including students with disabilities. UKM has 12 residential colleges which are ten colleges in Bangi Campus and two in the Kuala Lumpur Campus. Two residential colleges with accommodations suitable for students with disabilities are Ungku Omar College (KUO) and Dato’ Onn College (KDO). KDO has 1 room for male students and 1 room for female students while KUO has 3 rooms for male students and 3 rooms for female students.

Adequate funding

UKM through the Ministry of Higher Education (MOHE) received an amount of RM 600,000.00 from the Ministry of Finance (MOF) to upgrade infrastructure for disabled users. There are four projects that have been determined based on the allocation given. Currently, the progress of the project focuses on upgrading and renovating an administrative office, disabled one-stop center, an accessible toilet and ramp in Chancellery Building and Kuala Lumpur Campus also accommodating people with disabilities.

Library services for persons with disabilities

UKM also provides access in the library, Tun Seri Lanang Library (PTSL) for disabled people, such as :

• Disabled toilets on level 4 for convenience and freedom of mobility.
• The disabled prayer room on level 3 ensures comfort during worship.
• Carrel Room is specially designed to meet the needs of our customers.
• The disabled room is equipped with equipment that facilitates movement.
• Discussion rooms, quiet spaces, and more to connect and exchange knowledge.

Maternity care facilities

UKM concerns about the importances on UKM community needs, especially women and pregnant women. In both clinics, which are UKM Obstetrics & Gynecology Clinic (Figure 8 ) and UKM Polyclinic (Figure 9)  , UKM provides maternity checkups and lactation rooms for needed parties.

UKM Obstetrics & Gynecology Clinic

UKM Polyclinic

TUNAS Kindergarten UKM

Tunas Kindergarten UKM has been in operation since 1980, in which the Nursing Department is handled under Faculty of Social Sciences and Humanities (FSSK) and the Pre-School Department is under Faculty of Education (FPEND). The kindergarten was registered under the government act, Education Act 1961 – Kindergarten and Nursery School Teaching Methods on 13 December 2018. Programme available in Tadika Tunas UKM are the early childhood education for kids aged four, five and six years old. This programme is based on National  Preschool  Standards-Based Curriculum (KSPK) and is in compliance with the guidelines from the Ministry of Education of Malaysia (KPM).

 Security and safety facilites

UKM Safety Department

Shortly after the establishment of UKM on 18 May 1970, the UKM Safety Department also known as Wisma Aman (Figure 1) was formed under Jabatan Pendaftar (Registrar Department). This department has been available for the UKM community 24 hours every day and since its early establishment, the Safety Department has played its role entrusted by the university’s top management. Their main duties in UKM is as listed below:

• Be in charge of university’s properties
• Take care of public tranquility in campus
• Responsible for traffic control and enforcement of traffic regulations
• Start-up of fire control
• Responsible for controlling and ensuring no crimes in the campus as well as forming case investigations.

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Wisma Aman in UKM Bangi Campus

Auxillary police officers in UKM

UKM Center for Risk Management, Occupational Safety and Health (ROSH-UKM)

ROSH-UKM was established with a vision to shape UKM into an educational institution that has a safe and healthy work environment through a planned work ethics and sustainable risk management. ROSH also strives to ensure UKM practices effective risk management in many areas such as safety, health, teaching environment, infrastructure, governance and finance. This center takes charge of UKM through three departments, which are governance, risk management, and occupational safety and health.

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ROSH-UKM building in Bangi campus

UKM’s safety, health and work environment policy

This policy focuses on creating and conserving a safe and conducive work environment to UKM community and clients through planned work ethics and sustainable risk management, while also being fully supported by every staff and student.