3.3 – Collaborations and health services

3.3.7 – Mental health support for Staff

Universiti Kebangsaan Malaysia (UKM) provides various mental health support services to ensure the well-being of its staff. These services aim to help staff cope with work stress, personal issues, and mental health challenges, promoting a supportive and healthy campus environment. 

HALOKAUNSELOR

UKM offers mental health services for its staff through multiple channels. Mental health services are provided free of charge to all staff, including counseling sessions under the counseling team at Performance Unit Human Resource Division located at UKM Bangi. Among the services offered by this unit are individual and group guidance, as well as individual and group counseling. Staff can make appointments online through the ‘HaloKaunselor’ application at any time. They also provided face-to-face or online counseling service available with the university’s counselor for those who are experiencing worries, sadness, stress, anxiety, confusion, loss of focus, and other emotional or personal problems.

PSYCHIATRIC DEPARTMENT HCTM

UKM Staff can also get physiological and Psychiatric treatment at Psychiatric Department Hospital Canselor Tuanku Muhriz UKM for those working at Cheras Campus . These services are covered under the university health plan. Face-to-face or online counseling available for staff who need help with motivation, peace, contentment, acceptance, closure, self-worth and others in order to become the best version of themselves.

PSYCHOLOGY AND CONSULTATION CLINIC

Additionally, the Centre for Research in Psychology and Human Well-Being (PKPK) under Faculty of Social Science & Humanities at UKM offers professional psychological services, including mental health counseling. Staff members, as well as their families, are eligible for these services, often at discounted rates. PKPK’s services cover a wide range of issues, including career, family, and mental health counseling. PKPK also offers up to a 50% discount to UKM staff, the B40 income group, and persons with disabilities (OKU) for the services we provide.

More information: https://www.ukm.my/ppppm/pkpk  

“JOM SEMBANG KAUNSELOR” PROGRAM

The Human Resources Division and Career Development Unit, UKM Registrar Department, in collaboration with the Human Resources Department of Hospital Canselor Tuanku Muhriz (HCTM) and the Human Resources Department of Hospital Tunku Ampuan Besar Tuanku Aishah Rohani-UKM Children’s Specialist Hospital (HPKK), organized the “Jom Sembang Kaunselor” Program in a series during October 2023 in conjunction with Counseling Month. 

This program, conducted in four sessions, is designed to engage with citizens, especially UKM’s staff in informal discussions with counselors, creating a platform for open dialogue on mental health, personal challenges, and emotional well-being. The program is conducted online, involving more than 1000 of UKM staff of all sessions, including participants from the Cheras and Kuala Lumpur campuses.