‘We Are The Host’ Course.
‘We Are The Host’ Course.
UKM staffs and students are invited to participate in this free course.
Please fill up the form before 20 April 2015! All registered participants who completed the course will be receiving a “We Are the Host” Certificate from the Malaysian Ministry of Tourism and Culture. Hurry and don’t miss this opportunity!
For registration:
http://goo.gl/forms/
Amongst the objectives of the course are:
* To prepare frontliners to be more knowledgeable and hospitable as an excellent host;
* To understand the importance and the need to acquire first class customer service skills as well as to provide better services;
* To understand the communication process and its barriers in order to communicate more effectively.