| Contact us

ISSUES	☎️ PHONE NO	📧 EMAIL
General Info	03-8927 2100	–
Marketing/Agent	03-8927 2134	marketingshape@ukm.edu.my
Admission / Registration of New Students	03-8927 2112 / 2129	admission.shape@ukm.edu.my
VISA & Student Pass	016-3566066	visashape@ukm.edu.my
Finance	03-8927 2110 / 03-8927 2108 / 011-29824629	accshape@ukm.edu.my
Course Registration/Student Records / Examinations	03-8927 2111 / 03-8927 2114	upprpshape@ukm.edu.my / uppshape@ukm.edu.my
Open and Distance Learning – ODL UKM	03- 8927 2120 / 010 807 0049	akademik.odl@ukm.edu.my
Micro-credential & Professional Certificate	03- 8927 2124 / 017-8112270	studymc@ukm.edu.my
HEET Training (Formally known as PEP)	03-8927 2122	HEETtrain@ukm.edu.my
Accommodation / Student Card / Goodies / Financial Aid	03-8927 2116 / 03-8927 2117/010- 7760500	ukmcare@ukm.edu.my
Reading Material	03-8927 2106 / 019-2272 2174	ptdshape@ukm.edu.my
UKMShape System Technical issues / iPad	03-8927 2118 / 03-8921 6131 / 03-8921 6187 / 011-29824781	aduanbptm@ukm.edu.my
Microsoft Teams / Siswa Email	03-8921 7070	helpdeskptm@ukm.edu.my