| Frequently Asked Questions (FAQ)

Fee Payment

Questions	Answers
1. What is the minimum fee I need to pay when completing self-registration in the e-Speed system? (applicable for new students only)	Students are required to pay at least 40% of the first semester’s fees. For more information, please refer to the Finance Rules & Regulations: https://www.ukm.my/ukmshape/finance-ukmshape/
2. Is the fee payment based on semesters or on assessment components?	Tuition fees are charged each semester, regardless of the number of components registered for that semester. For more information regarding the tuition fee structure, please refer to the following link: https://www.ukm.my/ukmshape/ukmshape-learning-fees/
3. When do I need to pay my tuition fees?	Students are required to pay their fees at the beginning of each new semester according to the amount specified in the tuition fee structure. For more information, please refer to the Finance Rules & Regulations: https://www.ukm.my/ukmshape/finance-ukmshape/
4. Where can I check the current fee amount/outstanding balance?	Students can check the current fee amount/outstanding balance in the e-Kewangan system: https://ekewangan.ukm.my/
5. If I have been in an additional semester/exceeded the semesters outlined in the tuition fee structure, will I be charged an additional fee?	Yes. This is because the tuition fees are charged as a package and are based on the minimum study duration. Therefore, students will be charged additional fees for the extended period and services provided.
6. If I fail a particular assessment component, will I be charged if I want to retake the assessment?	Yes. A fee of RM1000 will be charged to students who retake the APEL.Q assessment component for one retake (a maximum of 3 retakes, with a fee applied for each retake).
7. For the first fee payment, can I immediately apply for a KWSP withdrawal for the purpose of financing my tuition fees?	No, you cannot. Students must first be in a ‘Registered’ status before making any KWSP claims. To achieve the ‘Registered’ status, students must complete all registration requirements in the e-Speed system, including the minimum payment mentioned in item (1). Please check the ‘Registered’ status in the e-Speed system: https://smp.ukm.my/espeed/main/ Procedures for Tuition Fee Payment via KWSP: https://drive.google.com/file/d/1sLncEd_KIxILUZYk2izgP6Nx2U7OuHJ1/view?usp=sharing

Self-Registration (for new students)

Questions	Answers
1. If I intend to register in the e-Speed system in the middle of the semester or outside the new student registration period, is this allowed?	Yes. APEL.Q candidates are allowed to register at any time. However, students are advised to check if there are any implications regarding tuition fees and the assessment process by the faculty.
2. For the ‘Medical Report’ registration requirement, can I have a medical check-up at any clinic/hospital/health center?	Yes, you can. However, students must bring the Report of Health Examination which is available in the e-Speed system, when undergoing the medical check-up. This form can be downloaded through the e-Speed system at the following link: https://smp.ukm.my/espeed/main/
3. For the ‘MySiswa Debit Card-i’ requirement, is it mandatory to open an I-Pro RHB savings account (RHB Pro Savings Account-I)?	Yes, students are required to open an RHB account in their own name after accepting the offer. Please note that opening this RHB Savings Account is mandatory to obtain an RHB MySiswa Debit Card and complete the self-registration process.

Questions

Answers

1. If I intend to register in the e-Speed system in the middle of the semester or outside the new student registration period, is this allowed?

Yes. APEL.Q candidates are allowed to register at any time.

However, students are advised to check if there are any implications regarding tuition fees and the assessment process by the faculty.

2. For the ‘Medical Report’ registration requirement, can I have a medical check-up at any clinic/hospital/health center?

Yes, you can. However, students must bring the Report of Health Examination which is available in the e-Speed system, when undergoing the medical check-up.

This form can be downloaded through the e-Speed system at the following link: https://smp.ukm.my/espeed/main/

3. For the ‘MySiswa Debit Card-i’ requirement, is it mandatory to open an I-Pro RHB savings account (RHB Pro Savings Account-I)?

Yes, students are required to open an RHB account in their own name after accepting the offer. Please note that opening this RHB Savings Account is mandatory to obtain an RHB MySiswa Debit Card and complete the self-registration process.

Registration for Assessment Components

Questions	Answers
1. Where can I register for the assessment components each semester?	Students can register for the assessment components on the SMPE website: https://smplucee.ukm.my/smpe
2. If I have not passed a particular assessment in the current semester, do I need to register for the same assessment component in the next semester?	Yes. If a student has not passed a particular assessment component in the current semester, the student must register for the same assessment component in the following semester.
3. Am I allowed to register for all components at the same time?	No. Students must register for the assessment components in sequence and are only allowed to register for the next component after passing the previous one.

Assessment Component Results

Questions	Answers
1. Where can I check the results of the assessment components?	Students can check the results of the assessment components on the SMPE website: https://smplucee.ukm.my/smpe
2. When can I check my grades and Cumulative Grade Point Average (CGPA)?	Students can check their grades and Cumulative Grade Point Average (CGPA) at the end of each semester on the SMPE website: https://smplucee.ukm.my/smpe

Withdraw / Defer Procedure

Questions	Answers
1. If I intend to withdraw or defer my studies, what is the process?	For withdrawal applications, students can submit their requests through the SMPE website: https://smplucee.ukm.my/smpe For deferment applications, students can download the form at the following link: https://www.ukm.my/ukmshape/student-form/ Students are advised to submit withdrawal or deferment applications before the start of a new semester to avoid any financial implications. For more information, please refer to the Finance Rules & Regulations: https://www.ukm.my/ukmshape/finance-ukmshape/

Questions

Answers

1. If I intend to withdraw or defer my studies, what is the process?

For withdrawal applications, students can submit their requests through the SMPE website:
https://smplucee.ukm.my/smpe

For deferment applications, students can download the form at the following link:
https://www.ukm.my/ukmshape/student-form/

Students are advised to submit withdrawal or deferment applications before the start of a new semester to avoid any financial implications.

For more information, please refer to the Finance Rules & Regulations:
https://www.ukm.my/ukmshape/finance-ukmshape/

UKMShape

(Centre for Shaping Advanced & Professional Education)

| Frequently Asked Questions (FAQ)